Privacy policy

At Narad Ayurveda (Legal Business Name: Devika Enterprise), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website naradayurveda.com, place an order, or interact with us.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, phone number, email address, billing/shipping address, date of birth (if provided).
Payment Information: UPI, debit/credit card details, net banking, or wallet information (processed securely by our payment providers; we do not store card details).
Order & Transaction Details: Products purchased, order history, payment status.
Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.

2. How We Use Your Information

We may use your information for the following purposes:

To process and deliver your orders.
To verify payments and prevent fraudulent transactions.
To communicate with you regarding your orders, offers, and support queries.
To improve our products, services, and website performance.
To comply with legal, regulatory, or tax obligations.

3. Sharing of Information

We respect your privacy and do not sell or rent your data to third parties. However, we may share information with trusted service providers:

Payment Gateways: For secure payment processing (Razorpay, PayU, Paytm, etc.).
Courier & Logistics Partners: For order delivery and shipment updates.
IT & Marketing Service Providers: To send order updates, promotional offers (only if you opt-in), or for website analytics.
Government/Legal Authorities: If required under applicable law or legal process.

4. Data Security

We follow strict industry standards to protect your personal and financial data.
All online payments are encrypted using SSL (Secure Socket Layer) technology.
Access to your personal information is restricted to authorized personnel only.

5. Your Rights

As a customer, you have the right to:

Access, update, or correct your personal information.
Request deletion of your data (subject to legal record-keeping requirements).
Opt-out of marketing communications anytime.

To exercise these rights, please contact us at:
📧 support@naradayurveda.com
📞 +91 70437 77170

6. Cookies Policy

Our website uses cookies to enhance user experience. Cookies help us remember your preferences, improve navigation, and provide personalized recommendations. You may disable cookies in your browser settings, but some site features may not work properly.

7. Retention of Data

We retain customer and order data as long as necessary to comply with tax, accounting, and legal requirements.

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Please check this page periodically for the latest version.